Last month my company started work on this person’s website which sells awards and trophies. We made a deal with him. It was a 00 sale for me.
On the contract, he didnt want web hosting with us. Let me back up, he wanted to turn his normal website into a e-Commerce website which requires a dedicated server. We run other client’s sites on dedicated servers. He refused saying he has sites all on network solutions website and he doesnt want to change hosts.
We asked him various times if he is running windows 2003 and dedicated server. Network solutions we later found out doesnt run either.
So about a month, we were working on his site which is bs because he didnt
So back and forth we were also trying to figure out his name server because he bought his name server overseas which is stupid. Now I had to keep explaining to him why we cant work on his site because he has to have his name server pointing to us and we need his ftp login information so we can upload files to his site. He is so ignorant of all this.
Today I called him saying we need to move his site over to our server because network solution doesnt allow us to install sitegalaxy onto network solution. Then he got upset and said " just give us all the images your company has done for us", " we are done working with you , it seems that you guys are not capable of doing the work we asked "…etc
I said I will contact him later today.
First off, we did finish his site . We gave him access to his own administrative control panel so he can upload the images and files himself.
What we are trying to do is turn his site online by replacing it with a site he has now.
What we are going to do is trick him by having a redirect routing pointing to our server when he assumes that hes actually going to his server.
So whose fault is this? What have we done wrong?
I keep telling him that Im just the messenger for my boss and dont blame me because I dont want this to be added to my resume when i find another job in the future.
Btw, is market manager worth mentioning in my resume when it has no experience with networking?
1. He did mention he did not want our hosting. We told him that he needs to get dedicated server. He says why not use our network solution hosting we have? We told him its not dedicated because e-Commerce sites need larger space but he kept ignoring and said just use ours. So we just continued work.
2. He didnt pay all. He said once his site is online then he will pay the remaining cost which is 0.
Right now, we are trying to figure out how to get his site up and running using network solution’s web host which is 100 gigs.
We redirect just to get his site up and running and move on. Its giving everyone on our company headaches.
Helpful person , let me explain some things to you . First, go back to college and learn to read.
We did check network solutions. They dont offer dedicated servers. Period. We told the client numerous times, he still did not understand. We offered him to let us host it since we use dedicated servers, no budge.
No, we want to host the site because we do 24/7 backup, free debugging, free antivirus, if anything happens to the site, we can fix it right away. Thats also our maintence combination. Plus, if he has any graphics that needs changing like vacation notice, we can change it for free, no charge.
We did find out what operation system they use. Its linux and windows. I told him that he needs to use windows, he says " we’ll i’ll buy you a windows pro package"..which doesnt help , its not dedicated.
His name server is at oznic which is switzerland. We gotten no response from them about this issue as of yet.
We are professional. We have over 60+ clients from americasmart.com
